Employee Spotlight - Clare Payne

In our employee spotlight blog series, we get up-close and personal with some of the wonderful team members at Numeric Eight. Today, we get to know Clare Payne, Client Success Manager.

How long have you worked at Numeric Eight?

I have been with Numeric Eight for over a year.

What do you do at Numeric Eight?

I am part of the sales team working to ensure client’s needs are being met and to ensure that the quality of service is second to none. Mostly I am talking to clients or providing feedback to the leadership team.

Before working at Numeric Eight, what was the most unusual or interesting job you had?

When I was at uni I worked in a bridal shop; working with brides and their mothers in the lead up to their big day gave me an interesting insight into behaviour, especially stress and relationship management.

What drew you to Numeric Eight originally? And how has Numeric Eight changed since?

A friend recruited me to Numeric Eight. The business has grown and battled two Covid outbreaks in the short time I have been here. It has been a tricky time in the business world and Numeric Eight has weathered the storm, guiding it’s clients through some challenging months.

What are 3 words you would use to describe Numeric Eight?

Dedication, Tenacity and Adaptability.

What is your favourite thing about working at Numeric Eight?

The people make a work place and Numeric Eight employs staff with a great work ethic, who are kind hearted and respect diversity.

If you could learn to do anything, what would it be?

I would love to take singing lessons again, it has been a while, but it provided me with a lot of joy.

What do you like to do when you’re not working?

I like hiking and going away with friends, I love reading and cooking.

How would your family and friends describe you in 3 words?

Outgoing, Engaging and Honest.

How do you define success?

Success is the sweet spot of managing balance in your life.

What is one of your ambitions?

To live well with integrity.

What is one thing you can’t live without?

Family connections.

What skill do you think everyone should learn?

The ability to communicate and collaborate.

What advice do you have for businesses looking to improve the way they manage their bookkeeping and finance function?

I am a communicator, so my advice would be to keep your lines of communication open with your account manager. Most issues occur when something is not clarified or misunderstood. Your account manager is your hero fighting through your paperwork and managing things for you. Take the time to talk.